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Miami International Airport bets on chatbot-hologram fusion to transform the passenger experience

Miami International Airport bets on chatbot-hologram fusion to transform the passenger experience

  As airports race to adopt transformative technologies, Miami International Airport (MIA) is charting a bold path; blending automation, mixed reality, and human-centred design.  Speaking ahead of his appearance at World Aviation Festival 2025 in Lisbon, Maurice Jenkins, Chief Innovation Officer IAP C.M. at MIA, revealed the airport’s top tech investment for 2025: an omni-channel chatbot integrated with […]

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